Studio policies
Returns & exchanges
Draft · Awaiting studio confirmation
These policies are not final. Bracketed details remain unconfirmed. Orders are not being accepted yet.
Return eligibility
[TO CONFIRM: Are returns accepted? ____ . Request deadline: ____ days after delivery. Return shipment deadline: ____ days after approval.][TO CONFIRM: Required condition, original packaging and proof of purchase: ____.][TO CONFIRM: Exceptions for custom pieces, sale pieces or other items, if any: ____.]
How to request a return
Contact the studio with your order details before sending a piece back.
[TO CONFIRM: Return approval process and return address: ____.][TO CONFIRM: Who pays return postage? ____ . Is original shipping refundable? ____ . Any restocking fee? ____.]Refunds and exchanges
[TO CONFIRM: Refund review and processing time: ____ business days after receipt. Refund method: ____.][TO CONFIRM: Are exchanges offered? ____ . Exchange shipping costs and procedure: ____.]
Damage and cancellations
[TO CONFIRM: Report damaged or incorrect items within ____ days; required photos and resolution: ____.][TO CONFIRM: Cancellation deadline and rules: ____.]
Nothing in the final policy will limit rights that apply under law.
Questions? Contact the studio.