Studio policies
Shipping
Draft · Awaiting studio confirmation
These policies are not final. Bracketed details remain unconfirmed. Orders are not being accepted yet.
Where we ship
Sirayna is based in San Jose, California. Shipping is within the United States.
[TO CONFIRM: Confirm service to Alaska, Hawaii, US territories and PO boxes.]Shipping prices
[TO CONFIRM: Standard shipping: $____ per order. Confirm flat rate or calculated rate.][TO CONFIRM: Free shipping threshold, if offered: $____. Expedited shipping price, if offered: $____.]
Processing and delivery
[TO CONFIRM: Orders leave the studio within ____ business days after payment.][TO CONFIRM: Standard delivery: ____ to ____ business days after dispatch. Carrier: ____.][TO CONFIRM: Expedited delivery, if offered: ____ to ____ business days.]
Delivery estimates are not guarantees. Carrier delays, holidays and weather may affect arrival.
Tracking and delivery issues
[TO CONFIRM: Confirm when and how tracking is sent, and the procedure for delayed, missing or damaged packages.][TO CONFIRM: Confirm the address-change deadline and responsibility for incorrect addresses or returned packages.]
Questions? Contact the studio.